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OZEKI NG SMS Gateway - Product Guide

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  User Interface
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Automated phone calls?
Ozeki Phone System XE VoIP PBX software is an advanced PBX built for automated voice calls and 2 way SMS messaging. It has outstanding APIs for software developers. It can be used for:

Phone calls from SQL
Phone calls from HTTP
Voice and SMS applications

Callcenter developers
If you are working on telephone solutions, please check out the Ozeki VoIP SIP SDK.
It can be used to create VoIP client and server software.

Contact Us!
If you wish to get further information, do not hesitate to contact us!

E-mail: info@ozekisms.com

If you have a technical question, please submit a support request on-line.

User Guide

This page provides a brief overview of and links to some important pages. They contain basic information to allow starting to use the Ozeki NG - SMS Gateway software for SMS messaging as soon as you have downloaded and installed it.

Once you have successfully finished installing Ozeki NG - SMS Gateway, you need to configure it. To start the configuration, you need to log in.

Essential information about the login process and the basic configuration steps is provided in QuickStart Guide. A helpful video tutorial is also included.

Both the login and the configuration can be performed using the graphical user interface (GUI) of the software.
For details about the components of the GUI, check out the Graphical User Interface (GUI) page, as well as the links you can find there. Of course, you can also find further information on the Graphical User Interface by studying the QuickStart Guide

If you should have difficulty logging in, check out the Login Problems page.

Under Graphical user interface you will find the following pages:

  • Menu: This page enlists all the available menu functions in Ozeki NG SMS Gateway.

  • Toolbar: On this page you will find detailed introduction on the toolbar buttons of GUI in Ozeki NG SMS Gateway.

  • Service provider connectivity: Learn how to add a new service provider connection in Ozeki NG SMS Gateway on this page.

  • Users and applications: Read this article about how to add new users or applications in Ozeki NG SMS Gateway.


  • Ozeki SMS Client: This guide enlists the possible message statuses in Ozeki SMS client.

  • Sound and alerts: This section introduces sounds and alerts on incoming and outgoing messages in Ozeki NG SMS Gateway.

  • Schedule SMS sending: Learn how to schedule SMS messages for later sending.
  • Send SMS to multiple recipients: On this page you can find a brief overview about how you can send the same SMS text message to more than one recipient using one of the various sending methods.
  • Send SMS to contact groups: On this page you will find solutions on how to send SMS text messages to contact groups using the various sending methods with Ozeki NG SMS Gateway.

The Configuration Page offers further links on the available users and applications and service provider connections in Ozeki NG SMS Gateway. Under Configuration menu you will find the follows:

  • Inbound routing: This article explains how to configure inbound routing for SMS sending in Ozeki NG SMS Gateway.

    • Multiple keywords: On this page multiple keywords for inbound routing are listed.

    • SQL routing: Learn how to control which service provider connection or GSM modem will be used to send out SMS messages at the SQL level.

  • Outbound routing: Learn how to configure outbound routing for SMS sending in Ozeki NG SMS Gateway. Further information:

    • Least cost routing: This page offers information on the configuration of least cost routing in Ozeki NG SMS Gateway.

    • Backup routing: In this article you can read about how to configure backup routing for SMS sending in Ozeki NG SMS Gateway.

    • Multi provider: On this page you can find information on how to configure more than one service provider connection in Ozeki NG SMS Gateway.

    • Regular expressions: This page provides detailed information on regular expressions with "AND" and "OR".

    • Convert local phone numbers into international ones: On this page you will find a an outbound route condition that will allow to convert local phone numbers into international form.

  • SQL logging: Ozeki NG allows you to maintain a log of every incoming and outgoing SMS in a database. On this page you will find detailed information on this option.

    • SQL templates page offers SQL commands to be used to log incoming and outgoing messages into the database.

    • SQL log tracking: Learn how you can save a copy of SQL commands on this page.

    • MySQL table layout: On this page you can find the database connection information and the database layout to setup SQL reporting in a MySQL database server.

    • Keywords: This page includes the following keywords that can be used in the SQL templates used for logging outgoing and incoming SMS messages.

  • Outlook spy: This guide gives you the steps you should take to specify a custom phone number field to be used in the Outlook SMS plugin.

  • Source routing: On this page you will find information on how to select which service provider connection should be used to send out an SMS message in Ozeki NG SMS Gateway.

  • Sender address: This article demonstrates how you can specify the sender's address in outgoing messages.

  • Content manipulation: Ozeki NG SMS Gateway allows message content modification during routing. Read more about this feature on this page.

  • Charset handling: This guide gives you informatino about message length and character set handling of SMS messages. This is an important topic concerning costs. Please read through it to make sure you are able to configure the system according to your preferences.

On Client software page you can find further links on the possible client desktop software products that are able to communicate with Ozeki NG SMS Gateway. These are the follows:

  • Outlook client: On this page you can learn how to send SMS messages from MS Outlook with the help of Ozeki NG SMS Gateway.

  • Ozeki SMS client: This page details the method of sending SMS messages from Ozeki SMS client.

    • Import addressbook: Learn how you can edit the addressbook of Ozeki NG SMS Gateway effectively.

  • Excel SMS client page provides a step by step configuration that explains how to send SMS messages from Excel with Ozeki NG SMS Gateway.

    • Excel client macros: Read an introduction about the Excel files you need to use, Messages.xls spreadsheet, what each column is for, how to configure the Excel macro connection and how to set the appropriate security level in the Excel client file to allow sending messages.

    • Bulk messaging in Excel: This page demonstrates an example on how to send great numbers of SMS text messages from Excel easily and swiftly. In case of huge numbers of SMS messages you need to export messages into CSV file format before sending. In this way Ozeki NG SMS Gateway will send out your messages seamless. Please follow the configuration steps and check the screen shots and video tutorial to adopt this solution properly.

  • Command line client page explains how you can send SMS messages with command line client executing a SendSMS.exe file.

On Administrator's guide page you can find further helpful links that lead to pages intended for system administrators.

  • Configuration files: This page provides information about low level configuration by editing configuration files as an alternative method to using the graphical user interface to configure the Ozeki NG SMS Gateway.

    • Global environment: Be familiar with the directives that control and affect the operation of SMS server.

    • SMSC connections: This page includes information on the possible SMSC connections in Ozeki NG SMS Gateway with links to SMPP, CIMD2, and UCP connections.

    • User accounts: This page enlists the available user accounts in Ozeki NG SMS Gateway. Links to each of the connections are also provided (standard, SMPP, UCP, CIMD2, SQL, HTTP client, HTTP server user)

  • Load balancing for SMPP: Learn how to achieve load balancing feature of Ozeki NG SMS Gateway to join a transmitter and a receiver connection from a GSM/CDMA service provider.

  • Troubleshooting: On this page you can find links to troubleshooting pages: login problems, full uninstall, SMS sending error, ESM class, bypass proxy, IP SMS timeout, error codes.

  • Backup: Please find information on why you should back up the configuration and other data of the Ozeki NG SMS Gateway and how to restore data from backup.

  • Manual uninstallation: This guide demonstrates how you can uninstall Ozeki NG SMS Gateway manually.

  • Manual upgrade: The manual upgrade of Ozeki NG SMS Gateway is explained on this page.

  • Performance: Find information on how to configure Ozeki NG SMS Gateway for high performance and for long term operation.

  • High volume SMS messaging page shows how to build a high volume SMS messaging system.

  • Ozeki Performance Tester: This article demonstrates how to test performance of Ozeki NG SMS Gateway with Ozeki Performance Tester tool.

  • Recommended computer: This guide gives details on the way Ozeki NG SMS Gateway uses the computer resources and provides hardware configuration examples and recommends specific computer models for certain usage.

  • Bandwidth: On this page you can learn what bandwidth requirements depend on.

  • Bandwidth calculation example: Learn how to calculate bandwidth in Ozeki NG SMS Gateway with the help of this example.

  • Manual installation: This guide demonstrates how to restore Ozeki NG SMS Gateway from a backup and how to install it manually.

  • Clustering: This article gives information on how to build an Ozeki NG SMS Gateway cluster to have a redundant SMS system.

  • SNMP: Find information on how to setup SNMP monitoring for Ozeki NG SMS Gateway on this page.

  • Migration/Hardware Replacement: This page provides detailed instructions on how you can keep your original settings after you migrated your Ozeki NG SMS Gateway.


  • Message priorities: On this page you can learn how to affect message sending order. With this solution you will be able to send out your high priority messages first, before low priority messages.

  • Message queues: In Ozeki NG SMS Gateway message queues are used for scheduling messages coming from users to being sent out. Therefore, it can be ensured that messages of each user will be sent out even in cases when one user has a great number of messages waiting for sending in its message queue.

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Appendix
Feature list
FAQ



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