On this page you will be instructed how to do a
full uninstall of the Ozeki NG - SMS Gateway program. This procedure
is required if you would not like to keep your configuration and your
logs after you have removed the software.
Once you have
installed Ozeki NG - SMS Gateway,
you need to configure it to allow sending and receiving SMS messages. To start
to configure it, you need to log in.
However, you might have difficulty in logging in. This may well have simple
explanations, and you can probably easily solve it.
The Login Problems
page provides you with some useful advice that is likely to help you solve
login problems. However, it might occur that none of the tips there helps.
Then, you should try fully uninstalling and then reinstalling the program.
This page is a step-by-step guide
explaining how to fully uninstall the program. To reinstall it, follow the
instructions you can find on the Download
and the Installation Steps page.
Full uninstall means removing the program and also
manually removing the whole OzekiNG folder.
To fully uninstall Ozeki NG - SMS Gateway, follow the
To remove the program, open the Control Panel in the
Start Menu, and open Add or Remove Programs by double-clicking it
Figure 1 - Opening Add or Remove Programs
Next, select the program in the list, and click
the Remove button in its entry. This will bring up a panel to ask you
if you are sure you want to remove the program. Click the Yes button
Figure 2 - Removing the program
This will bring up a panel containing a progress bar
indicating the progress of uninstalling the program (Figure 3).
Figure 3 - Uninstall in progress
Wait for the uninstall to finish. Once it is finished, Ozeki
NG - SMS Gateway will no longer be included in the list of currently
When you have uninstalled the program, delete
the folder of the program as well.
To do this, right-click the Start menu and select Explore.
Open the Program Files directory in the Folders section on
Open the Ozeki folder in the directory (Figure 4).
Figure 4 - Opening the Ozeki folder
Select the OzekiNG - SMS Gateway folder in the directory.
Right-click it to open the pop-up menu containing action items related to
Click Delete. This will bring up a panel to ask you if you are sure
you want to remove the folder. Click the Yes button (Figure 5).
Figure 5 - Deleting the folder of the program
Once you have fully uninstalled the program, download
and install it again. The Download
and the Installation Steps page
provide you with detailed instructions.
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