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Setup Ozeki NG SMS Gateway to send e-mail messages on all outgoing SMS messages

Ozeki NG SMS Gateway can be setup to be able to send e-mail messages to the user about each outgoing SMS text message. Normally messages are forwarded from the user to the Service Provider. Now with this guide you can configure additional routes for sending messages that will allow to send e-mail messages to the user about outgoing messages.

How the system works

After you configured your system according to the configuration guide below, it will work as follows: For example, you login as admin user to Ozeki NG SMS Gateway. You create a text message and send it out via a service provider, for example, an SMPP service provider and the message will be forwarded to the recipient and - at the same time - an email message will also be sent to the mail box of the user (Figure 1). Learn the whole process and find the detailed configuration guide below.

messages are sent as text and as email messages, as well
Figure 1 - Messages are sent as text messages and as email messages, as well

Configuration guide

In this example I login as admin user to Ozeki NG SMS Gateway and I send out SMS messages via SMPP connection. Now I will configure the system to send email messages about outgoing SMS text messages (Figure 2).

admin user and smpp connection
Figure 2 - Admin user and SMPP connection

First you need to install a Loopback connection (Click on Add new service provider connection). Click on Loopback settings and make the telephone number overridable by checking Overridable (Figure 3).

make the telephone number overridable
Figure 3 - Make the telephone number overridable

Also install a Forwarder user and on the Configuration pane of the user make the sender address overridable by checking Overridable option (Figure 4).

make the sender address overridable
Figure 4 - Make the sender address overridable

Install an E-mail user, as well. Enable the SMS to E-mail forwarding option and then configure the settings on SMTP server, Recipient, SMTP authentication, and Encoding tab (Figure 5).

email user configuration
Figure 5 - Email user configuration

Now configure Inbound routes. First create a new inbound route. Specify the Source as Loopback; the Destination as Forwarder and set the Mode to Copy (Figure 6). In this way you can ensure that the message will be forwarded from Loopback service provider to Forwarder user.

message from loopback to forwarder user
Figure 6 - Message from Loopback to Forwarder user

Then create a new inbound route again. Set the Source to Loopback; the Destination to e-mail and the Mode to Copy (Figure 7). Therefore, messages will also be forwarded to the email user of Ozeki NG SMS Gateway.

message from loopback to e-mail user
Figure 7 - Messages from Loopback to E-mail user

Now configure Outbound routes. Set Source to admin and Destination to Loopback (Figure 8). In this way messages will be sent from user admin to Loopback connection.

configure outbound routes
Figure 8 - Configure outbound routes

Create a new outbound route. Specify Source as Forwarder and Destination as SMPP (Figure 9). This route allows to forward messages from Forwarder user to SMPP connection.

message from forwarder to smpp
Figure 9 - Message from Forwarder to SMPP

Routing summary

If you followed the configuration above, messages will be forwarded in the following way (in this example I send messages from user admin via SMPP connection):

1. step: Messages are sent from admin to Loopback connection (Figure 10).
2. step: Messages are sent from Loopback to user e-mail and forwarder (Figure 11).
3. step: Messages are sent out from user e-mail to the mail box of the recipient as e-mail messages.
4. step: Messages are sent from user forwarder to the recipients as SMS text messages via SMPP connection (Figure 12).

message from admin to loopback
Figure 10 - Message from admin to Loopback

message from loopback to user e-mail and forwarder
Figure 11 - Message from Loopback to user e-mail and forwarder

messages from user forwarder to the recipients via smpp connection
Figure 12 - Messages from user forwarder to the recipients via SMPP connection

Test

Finally I created and send a test message with the above configuration (Figure 13).

test message
Figure 13 - Test message

On Figure 14 you can see that Ozeki NG SMS Gateway has sent the message.

sent messages in ozeki ng sms gateway
Figure 14 - Sent test message in Ozeki NG SMS Gateway

More information

  • Autoreply voucher example
  • Email to SMS feature
  • Email to SMS alert
  • E-mail to SMS, SMTP Server configuration
  • Reminder example
  • SMS PIN code query
  • Bulk SMS Client
  • Sending e-mail alert SMS messages
  • Bulk SMS to a given phone number range
  • 2 way SMS to Email gateway
  • SMS Service Provider Connectivity
  • Users and SMS Applications




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