Callcenter developers
If you are working on telephone solutions, please check
out the Ozeki VoIP SIP SDK.
It can be used to create: |
Webphone solutions:
- Adobe Flash video phone
- Silverlight video phone
- Web to web calls
- Web to VoIP calls
Custom SIP clients:
- Silverlight SIP VoIP client
- Flash SIP VoIP client
- C# .net SIP VoIP client
- ASP .net SIP VoIP client
- Web based SIP VoIP client
Custom VoIP solutions:
- VoIP SIP softphones
- VoIP call center clients
- VoIP IVR systems
- VoIP predictive dialer systems
- VoIP auto dialer systems
- VoIP call assistant
- VoIP call recording systems
- VoIP intercom solutions
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Inbound Routing, multiple keywords
In this section we give you information on how you can specify multiple
keywords in your inbound routing configuration.
To specify two keywords you have two options: you can create two independent
routing rules, or you can use a single routing rule with a regular expression
condition that contains both keywords. Example 1 shows you the configuration for
the first option. Example 2 shows you the configuration for the second option.
(These approaches can be used to specify for more then two keywords.)
Example 1 - two routing rules
Example 2 - 1 routing rule with a regular expression
Note that in the second example the pattern is surrounded with a slashes.
This means, that the pattern is a regular expression. The pattern for two
keywords is:
/(red)|(blue)/
For 3 keywords it would be:
/(red)|(blue)|(green)/
Dig deeper!
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SQL routing
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