Summary
Ozeki NG SMS Gateway is a software product. It gives you the ability to connect
to telephone networks to be able to send SMS/MMS messages to mobile phones and to
dial voice calls. It is the best SMS/MMS and Voice message gateway available
and has already been put to operation at several thousand companies world wide.
Mobile messaging is used by businesses to notify customers, suppliers and
employees; it brings significant improvement in operational excellence. Are you
ready to improve your operations? Learn, how you can do it with Ozeki NG SMS Gateway!
Callcenter developers
If you are working on telephone solutions, please check
out the Ozeki VoIP SIP SDK.
It can be used to create: |
Webphone solutions:
- Adobe Flash video phone
- Silverlight video phone
- Web to web calls
- Web to VoIP calls
Custom SIP clients:
- Silverlight SIP VoIP client
- Flash SIP VoIP client
- C# .net SIP VoIP client
- ASP .net SIP VoIP client
- Web based SIP VoIP client
Custom VoIP solutions:
- VoIP SIP softphones
- VoIP call center clients
- VoIP IVR systems
- VoIP predictive dialer systems
- VoIP auto dialer systems
- VoIP call assistant
- VoIP call recording systems
- VoIP intercom solutions
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How to make VoIP calls with Ozeki NG SMS Gateway
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Ozeki NG is known to be a very reliable software when it
comes to SMS/MMS messaging. It can handle large load of
traffic and it operates seemlesly in the background 24/7.
It also integrates very well with the corporate infrastructure
as it can send SMS messages directly from a database through
various communication channels.
With the voice call feature, the users have the
ability to dial telephone numbers automatically and to play
in voice messages after the call has been picked up.
To jump to some early conclusions about the
voice call feature of Ozeki NG SMS Gateway, we can
state that it is a great addition to mobile messaging. Adding voice
messaging capability to mobile messaging systems is a benefit for all.
Now the users can select the best suited message type for
the given situation. A decision can be made to send out an SMS
text message to a mobile phone, to send out a multimedia MMS message containing pictures
and various attachments, or to automatically dial the telephone number and
to play in a voice message. The voice message can be a previously recorded audio
file or text read out using the built in text to speech converter
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FREE TRIAL
If you have not installed the Ozeki NG SMS Gateway yet, I recommend you to:
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Download the new Ozeki NG SMS Gateway! |
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You can use the trial version to evaluate SMS/MMS messaging and Voice calls!
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It's up to the user to determine which communication method
is more appropriate for a business case. This decision can be made on a per messages basis.
It is safe to bet, that SMS will still be the most
popular option, but in many cases voice calls will give
better results. All message types have certain advantages, but the most important
thig is the ability to be able to select the message type according to the
preferences of customers, suppliers, employees and the business itself.
Text messages (SMS and MMS)
In todays mobile messaging systems SMS text messages are often used in a two way
scenario. An IT system can send out SMS messages to mobile phones to notify people
about certain events, and people can send reply
SMS messages back to confirm they have received the message. The message exchange can
also be initiated by the mobile user, who sends in an SMS message and receives a
response from the system. Ozeki NG SMS Gateway makes this two way communication
possible.
Voice calls
Automated voice calls are appropriate when the mobile user needs to be contacted
urgently, or it is important to have an immediate reply or information about whether
he got the message or not.
The voice call feature of Ozeki NG SMS Gateway can be accessed the same way
as the SMS feature. A telephone number and the message text (or a file name
to a previously recorded audio file) should be provided. After receiving the request
Ozeki NG will dial the telephone number and when the call is picked up by the
remote end it will read in the text using the built in text to speech engine
(or it will play the previously recorded audio file).
During the call the remote party can optionally press a DTMF key on the telephone
to confirm the call. In all cases a report is returned to the application
containing information about whether the call was successfully completed, what percentage
of the audio was played, and which DTMF key did the remote party press. This
way confirmed notifications and customers surveys can be executed with great
efficiency.
Setting up an automated SMS or Voice call
system in your company
It is very easy to setup a system, that makes it possible to communicate with mobile
users through SMS text messages or voice calls. The first step is to
download Ozeki NG SMS Gateway and to
install it on one of your Windows computers. After
the SMS gateway is installed, you need to setup a communication link to the telephone
network.
For SMS/MMS communication you can use a GSM modem
or an IP SMS connection as the communication link
to the mobile telephone network. A GSM modem is basically a mobile phone that is attached
to your computer with a data cable. It can send SMS messages to the mobile network
the same way your standard mobile handset does. (If you don't have a GSM modem on hand, you can
order one directly from us.) The term IP SMS connection refers to an SMS service provided over the Internet. This
service is often provided by mobile network operators for those who want to send large volume of messages. There
are many IP SMS service providers out there who can supply connection details to their service. If you
use an IP SMS connection your Ozeki NG SMS Gateway system will forward the SMS messages to
the mobile telephone network through the Internet.
For making voice calls you have three options to setup a communication link to the telephone
network. (An SMS connection cannot be used for voice calls.) For voice calls you can
use a GSM Voice gateway (If you don't have one, you
can order one from us.), or you can sign up for a SIP account at a VoIP telephone
service on the Internet, or if you have an IP PBX
with SIP support in your office, you can configure Ozeki NG
to use it for making outgoing voice telephone calls.
Detailed configurations for all of the above options are available on this website.
Once the communication link to the telephone network is established you can send
out test messages from the graphical user interface of Ozeki NG SMS Gateway. If you have configured
an SMS link you can send SMS, if you have configured a voice link, you can ask the
software to dial voice calls, if you have setup both you will have both message types available.
Taking advantages of the system
Once an SMS/Voice gateway system has been installed and connected to the telephone
network, SMS and voice call services can be launched and applications can be built.
The common goal for these services and applications is to pass outgoing messages
to Ozeki NG SMS Gateway and to be able to receives messages from it. To
achieve this goal Ozeki NG SMS Gateway provides many interfaces.
Common interfaces are:
Database
HTTP
SMPP
E-mail
Text file
Command line
All of these interfaces can be used for passing both SMS messages and Voice calls to Ozeki NG SMS Gateway.
The role of Ozeki NG SMS Gateway in this environment is to forward messages between
your application and the telephone network. It is a gateway, that simplifies communication.
To launch a service or to build an application the first thing to do is to determine which interface
is the most appropriate. The most popular interface among businesses is the Database interface.
For example if your company uses an SQL database server
(MS SQL, Oracle, Mysql, etc) for storing information, you will probably find it
easy to send SMS messages or to initiate voice calls by simply inserting a new record
into the database. Ozeki NG SMS Gateway can be configured to pickup outgoing SMS
text messages and Voice messages from database tables. Incoming messages can be
also inserted into database tables.
How to send SMS and Voice messages
After you have setup your system, you are ready to send messages. You can specify whether
you want to send SMS or Voice by specifying the message type parameter of the message.
For SMS messages SMS:TEXT, for Voice calls AUDIO:WAV and AUDIO:TEXT are the message types
you can use. The following webpages give an insight on how to send SMS and Voice messages:
Quick start guide for setting up an SMS system
How to send Voice messages
Conclusion
If you would like to improve your business processes with automated mobile messaging, both
SMS messages and Voice calls can be used. In either case you can reach the people
you want to get in touch with in more efficiently way then through traditional communication
channels, such as e-mail, human initiated calls. Ozeki NG SMS Gateway equipped with the
Voice call addon gives you the ability to exploit the mobile messaging technology.
It's worth to give a try and evaluate a license, by downloading the free trial version
from the following URL:
Download Ozeki NG SMS Gateway trial version.
Next page:
Purchase Voice-Call Addon
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