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OZEKI NG SMS Gateway - Product Guide

CMS Error codes Contents | SearchConnection problem

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SMS Gateway SMS Gateway Home

  Product Manual
  Introduction
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  Installation Guide
  Prerequisites
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  Installation Steps
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  GSM Modem connectivity
  Installation of a Wavecom modem
  Multiple modems
  Installation of a modem driver
  CMS Error codes
  CMS Error 500
  Connection problem
  USB connection
  MMS downloads
  GSM modem debugging
  Installation of a Sierra Fastrack modem
  Change frequency in Wavecom modem
  Transfer calls from SIM card
  Serial over Ethernet connection
  SMPP connection
  UCP Connection
  CIMD2 Connection
  HTTP Client connection
  HTTP Server connection
  Service providers
  Send MMS via MM7
  Receive MMS via MM7
  Send and receive MMS via EAIF
  ParlayX
  TDC
  VoIP
  SNPP Connection
  SMTP Connection
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Callcenter developers
If you are working on telephone solutions, please check out the Ozeki VoIP SIP SDK.
It can be used to create:

Webphone solutions:
- Adobe Flash video phone
- Silverlight video phone
- Web to web calls
- Web to VoIP calls

Custom SIP clients:
- Silverlight SIP VoIP client
- Flash SIP VoIP client
- C# .net SIP VoIP client
- ASP .net SIP VoIP client
- Web based SIP VoIP client

Custom VoIP solutions:
- VoIP SIP softphones
- VoIP call center clients
- VoIP IVR systems
- VoIP predictive dialer systems
- VoIP auto dialer systems
- VoIP call assistant
- VoIP call recording systems
- VoIP intercom solutions

CMS Error 500


In some cases you may receive a CMS Error 500 error message from your modem. This error message indicates, that for some reason the modem was not able to deliver the message. This error can happen if:

  • The phone number you try to send your message to is invalid
  • There is no network coverage
  • You don't have enough money on a prepaid subscription
  • The short message service center of the GSM network operator is temporarily out of service
  • The GSM cell is overloaded

    If none of these issues have caused this problem, there is not much you can do to work around this. The following things might help:

    1.) Please make sure you use the latest version of Ozeki NG SMS Gateway. The latest version can be downloaded from the following website: http://www.ozekisms.com/index.php?owpn=112&viewunofficial=on 2.) Enable "slow modem communication" on the "port settings" tab of the "GSM modem configuration" form. 3.) Change the "HW flow" and "SW flow" settings to "None" on the "port settings" tab of the "GSM modem configuration" form.

    If the problem happens occasionally, you can configure multiple retries for message delivery on the "Advanced" tab of the "Edit/server preferences" form by setting the value of the "Max number of tries" field to 6.



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