If I uninstall a user named "AAA",
then try to create
a new user also named "AAA" the system tells me "AAA" already exists, even if
it has been uninstalled. How do I delete these uninstalled users
When you delete a user, it is marked as deleted by the
system. The reason it is not deleted permanently at run time is due to the
internal architecture of the gateway.
You have to restart the
service in Start, Control Panel, Administrative Tools, Services to have the
user removed permanently.
Why are changes in the physical configuration
files are not reflected in the web Admin interface?
Configuration files are read when the service is
For performance reasons, configuration information is
stored in memory. You need to restart the Ozeki NG SMS Gateway service in
Start, Control Panel, Administrative Tools, Services in order to have your
configuration changes applied.
Why sometimes do I get a message
from my HTTP client user that says that
it could not resolve the name corresponding to the URL it is calling?
Your internet connection might be down, or your DNS
server might not return a response to a DNS query.
In most cases,
happens if your DNS server is temporarily out of service. You can add your
hostname to the C:\WINDOWS\system32\drivers\etc\hosts file to work around
this problem. This file is checked for the hostname entry before a DNS
resolution happens. If the file contains the IP address for the searched
hostname, the IP address in the file is used and no DNS lookup is performed.
I am using the HTTP Client user.
Some SMS request messages are served by HTTP
queries which are very slow. We see that if the reply from the website takes
to long the reply is an empty messages. Is there a way of increasing the
time for the http client user to wait longer for a reply from the website?
Yes. You can increase the HTTP submit response timeout.
This setting can be adjusted in the "HTTP Connection" tab of the "HTTP User"
configuration form. The default HTTP timeout value is 30 seconds. This means that
if an SMS comes in it is forwarded instantly to a webpage through HTTP. By