SMS Voting
The SMS voting function of Ozeki NG SMS
Gateway makes it possible to create various SMS voting events. This article
provides detailed information on this built-in SMS voting application of Ozeki
NG SMS Gateway. Among others you will read about this solution and you will
know how to implement this functionality in your gateway.
Fields of applications
As it was mentioned above with SMS voting function of Ozeki NG
SMS Gateway you can create various SMS voting events, for example, SMS quizzes,
SMS polls, SMS surveys, etc. SMS voting is the best way to get people's opinion.
It can be applied in entertainment and business sectors as well. So it can be
used for two reasons: for entertainment and for marketing reasons.
If you wish to use SMS voting for entertainment reasons, you will attract more
people. As there are unlimited questions to be asked from people, you can always
launch SMS voting. People like discuss their opinions on all sorts of topics and
see whether they agree with others or not.
If you want to apply SMS voting for marketing reasons you can make your company
more flexible as you will always be informed about the opinions of your
customers. Therefore you will always be up-to-date about their opinions about
your products or services, in this way you can do the necessary steps for satisfy
their exact needs. Furthermore, you can use SMS voting to collect the mobile
phone numbers of your customers. This is possible by configuring the built in
addressbook of the Voting user. Later you can use this phone number list to send
advertisements to the cellphones.
Benefits
If you decide to implement this solution you will get a stable,
reliable and well-working function in your system. You can attract more customers
or audience with this functionality as it is fast and convenient for your
customers or audience. You can also gain several advantages of the solution.
For example, you do not need to fill forms to summarize the received votes. You
can get the results in real-time, furthermore, you can display them with a
screen device. In this way you can make your service more attractive for people.
You will also enjoy benefits of SMS voting function if you wish to use it in
business life. With the help of this solution you can attract more customers as
you will be more flexible and well-informed about their needs. To know more
about any customer related issue, you just need to launch SMS voting in that
topic.
Implementation of SMS voting function in Ozeki NG SMS Gateway
Before you start to configure your gateway you need to connect
your corporate IT system to the mobile network to transmit SMS messages. You can
do this in two ways: you can use a GSM phone or modem attached to your PC, or
you can deliver and receive messages over the Internet. Please go to
Quick Start Guide to learn how you can connect
your system to the mobile network.
To be able to launch SMS voting services in your IT system you
need to do some settings in Ozeki NG SMS Gateway. First, start the gateway
software and login. If you login you can see the main screen of Ozeki NG SMS
Gateway. On the right side of it, click on "Add new user or application"
(Figure 1).
Figure 1 - Add new user or application
Now select "Voting" user from the possible users from the list
which appears. Click on "Install" next to "Voting" (Figure 2).
Figure 2 - Install a new user
Now in "Voting application installation" window you need to
provide a name for your new user. In our example it is "vote01" (Figure 3).
Then click on "OK".
Figure 3 - Provide a name
In the "Configuration" window you do not need to do any
settings so just click on "OK" to continue (Figure 4). (Note that in this window
you can set your gateway to send a response message to the sender to let him
know about the arrival of his vote. The default response message is:
"Thank you for the message!")
Figure 4 - General settings
Now if you click on "Keywords" on the left side of the
interface you can provide the necessary keywords for which people can vote
(Figure 5). It means that one of these keywords should be sent in an SMS
message. In this way the system will count it as one vote.
Figure 5 - Keywords for voting
The "User specific information" window appears. You need to
type your keywords in these fields. In our example the keywords are "yellow",
"red", "green". Please note, that you can provide maximum 20 keywords
at together (Figure 6). If you typed your keywords click on "OK".
Figure 6 - Provide your keywords
If you click on "Results" on the left side of the interface,
you can check the voting results (Figure 7).
Figure 7 - Results of the voting process
That is all the configuration steps you need to do to achieve
SMS voting functionality in Ozeki NG SMS Gateway.
To test this functionality I have sent two votes for "green" keyword. As you can
see on Figure 8 the system counted them and they are displayed next to the
keyword "green".
Figure 8 - Test votes
To summarize the above mentioned up, SMS voting function of
Ozeki NG SMS Gateway offers a fast and convenient service both to you and to
your customers or partners. With the implementation of this solution you can
make your company more flexible and attractive to people because you will be
up-to-date about their opinions and even needs. Effectiveness also can be
achieved as you can use SMS voting function for aimed marketing campaigns as
well.
If you wish to use SMS voting
function of Ozeki's software to improve your business, please download Ozeki
NG SMS Gateway.
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