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OZEKI NG SMS Gateway - Product Guide

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SMS Gateway SMS Gateway Home

  Product Manual
  Introduction
  SMS technology
  Installation Guide
  User Guide
  Quick Start Guide
  User Interface
  Configuration
  Client software
  Administrator's guide
  Load Balancing for SMPP v3.3
  Troubleshooting
  Backup
  Manual uninstallation
  Manual upgrade
  Performance
  High volume SMS messaging
  Recommended computer
  Bandwidth
  Manual installation
  Clustering
  SNMP
  Migration/Hardware Replacement
  Message priorities
  Message queues
  SMPP via VPN
  Developers Guide
  Examples and Solutions
  Appendix
  FAQ
  Feature list
  Commercial Information
  Search
 



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Manual uninstallation


This guide gives information about how the software can be uninstalled manually. Normally you will not use this information, because the software can be handled as any other .msi installation package.

Step 1.) Stop the service
Start -> Run -> services.msc
Stop the Ozeki NG - SMS Gateway service

Step 2.) Unregister the service
Start -> Run -> cmd.exe
cd "C:\Program Files\Ozeki\OzekiNG - SMS Gateway"
InsSrv.exe uninstall OzekiNG
close the command shell
Note: if InsSrv.exe is not in the directory, you can download it from this location: InsSrv.exe

Step 3.) Delete the application directory
Use windows explorer to delete this directory:
C:\Program Files\Ozeki\OzekiNG - SMS Gateway

Step 4.) Delete the uninstaller from the registry
Start -> Run -> regedit.exe
Open the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
Browse through the subkeys. One of the subkeys will be referring to Ozeki NG
My subkey was: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4B91020D-9242-4E00-96A0-ACA2E0447FFB}
Delete this subkey!

Step 5.) Delete the installed product entry from the registry
Start -> Run -> regedit.exe
Open the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\
Browse through the subkeys. One of the subkeys will be referring to Ozeki NG
My subkey was: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\D02019B4242900E4690ACA2A0E44F7BF
Delete this subkey!


That's all!

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