Troubleshooting
This page provides an overview of and links to
troubleshooting pages. They contain detailed explanations illustrated
with screenshots to help you solve some problems that might occur when
using the Ozeki NG - SMS Gateway software.
On the Login
Problems page
you can find out what may cause login problems with Ozeki NG - SMS Gateway
and how to solve them.
You will be instructed about the Proxy settings, the program running as a
Windows service,
the Windows Firewall, as well as checking log entries.
It might occur that the tips
on the Login Problems page do not
help. Then, you may be well-advised to try fully uninstalling and then
reinstalling the program. The Full
Uninstall
page explains how to fully uninstall the Ozeki NG - SMS Gateway program.
SMS sending error page: This page offers you
help to solve problems occur in sending SMS messages.
Slow modem: This article explains what you
should do if your modem is too slow when you try to send SMS.
ESM class: This guide gives you instructions
on how you to set the ESM class to 0x00 in Ozeki NG SMS Gateway.
Bypass proxy: Learn how to bypass proxy in
the administration console of Ozeki NG SMS Gateway.
IP SMS timeout: On this page you will get
information on why you receive an error message when you try to setup an IP
SMS connection.
Error codes: This page enlists the error
codes that can be sent in Ozeki NG SMS Gateway to help you solve problems
effectively.
Reset default password: This article
will demonstrate how you can reset the default password in Ozeki NG SMS
Gateway.
Reading delivery reports: On this
page you can read about how to enable the function that allows to read
delivery reports about the status of your messages in Ozeki NG SMS Gateway.
Ozeki Regular Expression Tester: This
article provides a solution on how to test regular expressions before they are
used in Ozeki NG SMS Gateway.
Access to Ozeki NG SMS Gateway when it is
behind a firewall or router: Learn how to get access to Ozeki NG SMS Gateway
when it is behind a firewall or router.
Dig deeper!
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